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Delivery & Return

Delivery & Return

At MH OUTFIT, we are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your doorstep. Every outfit is carefully inspected, packed with care, and delivered to ensure it reaches you in perfect condition.

Your satisfaction is our priority, and if your purchase doesn't meet your expectations, we're here to make the return or exchange process simple and hassle-free.

Delivery Policy
1. Shipping Options & Delivery Time

We strive to deliver your favorite styles as quickly and safely as possible.

Standard Delivery

Estimated delivery within 3–7 business days across Pakistan.

Express Delivery

Estimated delivery within 1–3 business days for eligible locations.

Local Delivery

Same-day or next-day delivery may be available in selected cities, depending on your location.

Order Tracking

✔ A tracking number will be shared via email or SMS once your order has been dispatched.

Quality Assurance

✔ Every order is carefully inspected before shipping to ensure you receive the highest quality product.

✔ Each outfit is securely packaged to protect it during transit.

Return & Exchange Policy
1. Return Eligibility

We offer a 7-day return and exchange policy from the date your order is delivered.

To qualify for a return or exchange:

  • The item must be unused, unworn, unwashed, and free from stains, perfumes, or damage.
  • All original tags, labels, and packaging must remain intact.
  • Items must be returned in their original condition.

Defective or Incorrect Items

If you receive:

  • A damaged or defective product
  • The wrong item
  • An incorrect size due to our packing error


MH OUTFIT will arrange a replacement or issue a full refund at no additional cost.

Size Exchange

If your selected size doesn't fit, you may request a size exchange (subject to stock availability).

Return Conditions

To process your return or exchange:

  • The item must be in its original packaging.
  • Proof of purchase (order number or invoice) is required.
  • Products showing signs of wear, washing, alteration, or damage caused after delivery are not eligible for return or exchange.
  • Sale, clearance, promotional, or discounted items may not be eligible for return unless they are defective or incorrect.

Refund & Exchange Process
Refunds

Once we receive and inspect your returned item, your refund will be processed within 5–7 business days through your original payment method or as store credit, depending on the payment method used.

Exchanges

After the returned item passes our quality inspection, your replacement item will be shipped as soon as possible, subject to product availability.

Return Shipping

  • If the return is due to a damaged, defective, or incorrect item, MH OUTFIT will cover the return shipping costs.
  • For exchanges requested due to a change of mind or size selection, return shipping charges may be the customer's responsibility unless otherwise stated.

Need Assistance?

If you have any questions regarding your order, delivery, return, or exchange, our customer support team is always happy to help.

Thank you for shopping with MH OUTFIT. We appreciate your trust and look forward to providing you with premium fashion and exceptional service every time you shop with us.